Smart home concept is very hot, flashy products, but consumers do not buy it, there is no real reshape people’s home life forms. In fact, the intelligent home is not a very new concept, there is the concept of smart home of the eighties and nineties appear, through a central control, each appliance, each device connected to it, which is very project-oriented products, interactivity is not strong. On the other hand, the early smart home networking is not just a process of automation can not achieve true intelligence. However, any product in the initial period are very good, to the post with the use of frequency increases, improper use or other reasons, the product began to malfunction problem. This time, the maintenance problem is prominent.
Smart Home is a high-tech product, thanks to the support of networking technology, unlike traditional home, just to find fault the maintenance of the master, the user will be able to home maintenance. It involves the expertise very wide, it is the need for professional and technical personnel can carry out maintenance, debugging.
However, the development of smart home industry now has three decades of history, education smart home market is still lagging behind the stage, leading the smart home market sales maintenance and technical personnel are scarce. Smart home site found that many manufacturers in the recruitment, it is often difficult to spend lots of money to hire a professional talent, leading manufacturers in the smart home is equipped with smart home maintenance and technical personnel is very scarce. Faced with the huge daily sales service customer base, it is difficult to arrange for timely repair the customer’s home.
And if it is the buyers with a good smart home system, and more from the property name in the IT department or service classes for maintenance and management. Community service class professional Cohesion does not close and intelligent docking differences, let them in the face of complex smart home system, often very difficult and this is a common problem in the field of use.
Maintenance resources and intelligent home system devices can not equate match, so the use of smart home left its mark, making use of the process is difficult to repair the smart home system has become fragile. Over time, it is easy to let the smart home industry finally done for the reputation ruined once.