One of USRIOT's customers makes air pollution removal equipment and clean air systems, including regenerative heat oxidizer (RTO). They are leading the way in effectively capturing, controlling and eliminating harmful air pollutants and volatile organic compounds from industrial processes.

They have professional engineers, designers and other equipment for heating, oxidizing and other pollution removal to meet regulatory requirements for the discharge of their factory customers, as well as providing equipment maintenance and assistance to recycle some waste.

It is very important for them to provide a well-designed emission control system to meet the needs of their customers. They contacted USRIOT through their customer introduction and proposed the need to purchase industrial modems on their remote monitoring platform in 2014. The initial demand was for remote access to the sewage system of a company based in Qingdao. USRIOT provide them with industrial modem, and their control engineers found the value of industrial 4G modem to their business and make it a standard solution for remote access to their units.

Solution

USRIOT's industrial modem-based environmental monitoring solution easy to install and configure. By installing the industrial modems, they can access to their customer's devices for troubleshooting and evaluation remotely.Their customers can also receive email notifications and text message alerts whenever the alarm sounded. For many customers with RTO systems in remote locations, remote access has a huge advantage.

Installing these remote access services allows engineers to troubleshoot and evaluate their equipment without spending time and money on travel or debugging. In the past, customers have experienced long downtime if there were emergency alarms. However, by implementing remote access solutions, engineers are now able to solve any problem in less than an hour. This allows them to do remote debugging in offices.